Thank you for your patience.
As your power company, we want to help with all your power problems. Not just when there is an outage. If you’ve got a power problem involving safety, trees, streetlights, leased lights, or theft, just let us know below and we’ll do our best to fix it.
Alert us of a tree you believe may be growing too close to one of our power lines or may present a hazard to the lines.
We’re committed to providing and maintaining neighborhood streetlights. Inform us of a streetlight that may need repair.
We maintain many outdoor lights leased through area lighting programs, and we may be able to help.
Stealing electricity is a serious safety concern for the public. It’s illegal, and it raises the cost of electricity for all customers.
A safety hazard is a condition that poses an immediate risk to the public.
Never go near or touch a power line.
Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work. Call our Customer Operations Center immediately at 888.218.3919 (available 24 hours).
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 888.216.3523.
Please login to manage your account.