Payment Activity

How much of my payment history can I see?: All payments made during last 13 months or the 100 most recent transactions.
How much of my canceled payment history can I see?: Any payments canceled in the last 90 days are displayed.
What does my payment status mean?: Processing/Processed - Your payment is being processed and can no longer be canceled.

Pending - We have received a notification of your payment and we are processing it.

Corrected - We adjusted a payment on your account.

Returned - We attempted to process your payment and it was returned from your bank at either your request or the request of your bank.

Scheduled - Your payment is scheduled for a future date and will not post to your account until the scheduled date.

Canceled - Your payment has been canceled and will not be processed with your financial institution.
Why does my balance not reflect my payment?: Payment processing takes 1-3 business days.
Why is my returned payment not reflected in my Payment Activity?: We attempt to resubmit a payment a second time depending on the return reason before we reflect the return from the bank. Please wait for a returned payment to appear on the account before initiating another payment.
Why is the date listed differently than when I made my payment?: The date you see is the date we processed the payment to your account, however the original payment notification date is the one we honor.

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