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Shining a light on safety

Accidents are preventable and we are committed to ensuring zero harm reaches our communities. Our families need reliable energy. We achieve it by putting safety first.

Storm Preparedness

Our work to keep your family safe is all-season, and all around the clock. But storm season brings extra dangers that everyone should take care to avoid. Knowing what to do and when to do it can save your life and the lives of those you love.

How to Prepare for the Worst

Being prepared ahead of the storm is the first step to keeping your home and family safe. Gather an emergency outage kit that includes:

  • Flashlights and fresh batteries
  • Battery-powered radios or televisions
  • Candles, matches or lighters
  • Water for drinking and cooking
  • Portable heater, either oil or gas*
  • Camping equipment like sleeping bags, camp stoves and lanterns
  • Non-perishable food and a manual can opener
  • Manufacturers' instructions for your generator (if you have one)
  • Instructions for how to manually open your garage door
  • Important over-the-counter medicines

*Caution: Some portable heaters can cause fires or other safety hazards when not used as specified by the manufacturer. Be sure to review the safety specifications of your specific model before using it during an outage.

What to Do When the Lights Go Out

When the rain or snow is falling and the wind is howling, we might lose power in our homes. If a storm knocks out electricity, here are a few tips to stay safe:

  • Stay away from sparking equipment or downed lines or anything they may touch. This goes for children and pets too.
  • Never remove debris that's within 10 feet of a power line.
  • Unplug major appliances to protect them when power comes back on.
  • Leave a light switch turned on so you know when power is restored.
  • Refuel heaters, lamps and generators outside, and away from any flames or sparks. Wipe up fuel spills immediately.
  • Let us know if you're using a generator – this protects you and our line workers as they work to restore power.
  • Never operate lanterns, heaters or fuel-fired stoves without proper ventilation.
  • Never burn charcoal indoors. It releases poisonous carbon monoxide.
  • Don’t let children carry candles or oil lamps.
exposed downed power line with woman and child in background

Safety Around Power Lines

What to do and what not to do if you see a downed power line.

Power line safety tips
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Safety at Home

Whether digging, trimming trees or using generators, keep you and your family safe around the house.

Home safety tips
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Safety in Cyber Space

Discover the secrets to protecting your personal information.

Personal safety tips

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