Southwestern Electric Power Company (SWEPCO) recently unveiled an informative video series in partnership with KTBS. The series, designed to empower customers with knowledge on energy conservation, aims to equip SWEPCO customers with a wealth of information on how to save time, money, and energy.
Every week, ArkLaTex residents can tune in to discover proven tips, incentives, and programs that can help them learn how to reduce energy consumption and save money. The series will run weekly through October.
In the face of rising costs, SWEPCO is committed to educating its customers on energy-saving strategies.
“We understand the financial pressures our customers are facing and we’re here to help them discover ways to save with SWEPCO,” says Paul Pratt, director of Customer Services and Marketing at SWEPCO.
The series features SWEPCO experts discussing a variety of topics to help customers navigate energy savings programs and tools. Here’s a sneak peek at what viewers can expect:
- Learn how to beat the heat and save with Lauren Dowden, a representative from SWEPCO, who provides general savings tips for those sweltering summer days.
- Discover more about the Low-Income Home Energy Assistance Program (LIHEAP) with Paul Pratt, SWEPCO’s director of Customer Services and Marketing, Regina Lawrence, LIHEAP coordinator with Caddo Community Action, and Tiffany Smith, executive coordinator Central Arkansas Development Council.
- Research the real return on an investment in solar. Jeff Thigpen, SWEPCO’s Alternative Energy Resource manager, explains how customers can use the Solar Return on calculator to determine if rooftop solar is a viable option.
- Get tips on how to manage high bills and learn how SWEPCO Average Monthly Payments work with Rashawnda Dunbar, Customer Operations manager, discusses Average Monthly Payments and other strategies to manage high bills.
- Advanced meters also offer customer education reports filled with ways to save. Find out more from Valerie Dotson, Customer Services account representative, and Amanda Keeney, Corporate Communications director, who explain smart meters and how to interpret your personalized energy report.
- Switch to energy efficient solutions to save. Learn from Steve Mutiso, Energy Efficiency and Consumer Programs manager, who shares information about new federal incentives that can help qualifying customers reduce their bills.
- When storms strike, preparedness is key. Michelle Marcotte, SWEPCO’s senior Corporate Communication consultant, offers tips on storm preparation, including what to include in an emergency preparedness kit.
- Offset your energy spending with rebates and incentives. Kawona Abmas, Principal Energy Efficiency and Consumer Programs coordinator, discusses Energy Efficiency rebates.
- Learn the signs to stay safe against frauds and scams. Shantell Jordan, Corporate Communications Representative, and Cpl. Chris Bordelon with the Shreveport Police Department, provide guidance on how to recognize and report scams.
- Looking for an easier way to manage your account and save time? Michael Corbin, External Affairs Manager, highlights the benefits of the SWEPCO app.
- Get the info you want and keep preferences updated for SWEPCO alerts and more. Brooke Rinaudo, SWEPCO Corporate Communication representative, explains how to customize your SWEPCO account for outage, billing, and payment alerts via text and email.
- Use SWEPCO’s easy-to-use tool to identify bill help. Matt McGraw, Senior Customer Services Account Representative, demonstrates how to use SWEPCO’s online affordability tool.
Stay tuned to this series to learn more about how you can save with SWEPCO! Learn more at SWEPCO.com/billhelp.